COMMONLY ASKED QUESTIONS

  • Why choose Wool?

    Wool has been used for centuries and its performance capabilities are well known. Its major attributes include a natural resistance to soiling, staining and flames. Wool has very good appearance retention and durability properties because of its natural resiliency, resistance to static build up and its ease of cleaning and maintenance.*

  • What is the difference between wool ad synthetic fibres?

    Wool is a natural product while synthetics are manufactured from man-made chemicals. Wool is considered to be the superior fibre for high quality domestic and commercial installations. It is also biodegradable and a renewable resource.*

  • Which texture will wear better and last longer - loop or cut pile?

    As a general rule, surface pile appearance changes may be noticed first with the cut pile rather than the loop pile construction. This relates to the style of texture rather than the fibre or quality of the carpet. This, however, does not mean that loop pile carpet is a better overall performing carpet than a cut pile carpet when all aspects are taken into consideration.*

  • Is 80/20 Wool/Synthetic Loop Pile Carpet a good idea?

    The International Wool Secretariat does not recommend an 80/20 Wool/Synthetic intimate fibre mix for loop pile structures because it tends to fuzz and/or pill due to abrasive action on top of the pile.*

  • Is Pure New Wool a problem for allergy sufferers?

    The Pure New Wool fibre component in products has not been known to cause allergic reactions. If you’re concerned about potential allergic reactions to new carpet, check with your medical practitioner for correct diagnosis regarding allergies.*

  • Is shading (permanent pile reversal) more evident on wool rather than synthetic carpet?

    Shading can occur with any cut pile carpet, in any fibre and is more apparent in plain, solid coloured carpets. The cause is not known.*

  • Will fading be a problem?

    Fading can occur over time with any carpet. Fading is a character of the dye type and depth of shade and can occur irrespective of fibre type. If you are concerned with fading, external shading devices provide the most benefit, but glass treatments and interior shading devices will also help reduce the effects of direct sunlight.*

 

* Information from the International Wool Secretariat / Interior Textiles